Host Ghost

Refund & Cancellation Policy

Last updated September 2026

Free trial

Cancel any time during your 3-day trial and you won't be charged.

Weekly, monthly and yearly plans

Cancel anytime from Membership. You keep access until the end of the period you've paid for. We don't give partial refunds for unused time, except where required by law.

Lifetime

Lifetime access is a one-time purchase. Refund requests made within 14 days of purchase will be reviewed case by case.

Gig payments

Gig payments go to the member who took the gig. If a gig isn't delivered, contact us within 14 days of the booked date and we'll help resolve it between both members.

How to ask

Reach us through the Contact page with your account email and what happened.